Frequently Asked Questions
OUR MUSHROOMS
We use British premium and organic Lion's Mane, sourced from our partner Bristol Fungarium.
Yes there should – Lion's Mane isn't 100% water soluble, so there will be some sediment in the bottle if left standing for a while. Make sure to shake the bottle before pouring.
No, bridging flavour and function is our thing, remember! You'll taste natural fruits and roots.
Yes. Our Lion’s Mane comes from the mushroom’s fruiting body, which is not classed as a novel food in the EU (basically: it’s been eaten safely for centuries).
No, these are functional mushrooms that have active health benefits for the brain and body. They are not dissimilar from the typical mushrooms you’d see in your supermarket like shiitake, however they are much harder to grow as they need very specific conditions, and therefore are much more rare. The active ingredient in magic mushrooms (psilocybin) which can cause hallucinations, the state of ‘tripping’ and other effects is not present in these mushrooms.
Safety
All our drinks are ambient before being opened. Cans should be drunk straight away and elixirs should be refrigerated once opened. Once the top has been popped, they'll be good in the fridge for 8-12 weeks.
The recommended daily dosage is 0.3g of mushrooms for you to have the best chance of seeing the benefits. That’s the equivalent to one 25ml shot of elixir per day, or one can. There is no toxic level of mushroom consumption or MUUSH. Though like everything, we recommend drinking it sensibly as part of a balanced diet.
There is limited research on the consumption of functional mushrooms during pregnancy, but all our ingredients have been approved by the FSA. If unsure, speak to your doctor for personal guidance.
Yes, all ingredients have been approved by the FSA and other relevant testing bodies. However, due to limited testing on children under 2 years old, our sample size isn't yet big enough to advise for this group.
Contents
Yes we use 100% natural fruits and roots.
Absolutely, you can check out the ingredients on our product pages for more detailed information.
Each 25ml elixir shot has 6g of sugar and each can has 2.5g. The WHO (World Health Organisation) recommends adults have no more than 25g of sugar per day, and young children no more than 12g. So 1-2 glasses of MUUSH at the recommended ratio is well within your daily allowance.
MUUSH contains natural fruits and roots which vary from flavour to flavour. Other core ingredients include: Lion's Mane, citric acid, inulin and fructose. MUUSH does not include any of the 13 most common allergens, and these allergens are not present in the factory where MUUSH is made. For more detailed information, the full list of ingredients can be found on our product pages, cans and bottles.
Subscriptions
Check out the FAQs on our subscription page.
Delivery
Once you've placed an order, you will receive updates from our shipping partner, based on your preferences. Typically, you can expect your order to arrive within 3-5 working days.
Returns
We’re on a mission to bridge the gap between taste and function, and we take that mission seriously. But taste is personal. So if it’s your first time ordering and you're not a fan of the taste, no problem. We’ll happily refund you (up to £60) or swap your products for something else, on us. Just drop us a note at hello@muush.co and we’ll sort it.
If your item arrives damaged, you have 14 days to request a refund or exchange. Email us at hello@muush.co with: a short description of the issue, photos of the damage, your order number. We’ll review and process your request as quickly as possible.
Once approved, your refund will be issued to your original payment method within 10 business days. If it’s been more than 15 business days since your refund was approved, get in touch at hello@muush.co.